{"id":706,"date":"2024-10-27T19:53:48","date_gmt":"2024-10-27T18:53:48","guid":{"rendered":"https:\/\/carrouseldekate.fr\/?page_id=706"},"modified":"2024-10-27T20:11:17","modified_gmt":"2024-10-27T19:11:17","slug":"elementor-706","status":"publish","type":"page","link":"https:\/\/carrouseldekate.fr\/?page_id=706","title":{"rendered":"Foire aux questions (FAQ)"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"706\" class=\"elementor elementor-706\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ecfa73e e-flex e-con-boxed e-con e-parent\" data-id=\"ecfa73e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e074911 elementor-widget elementor-widget-spacer\" data-id=\"e074911\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9d858a0 elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"9d858a0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Foire aux questions (FAQ)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98fbad9 elementor-widget elementor-widget-spacer\" data-id=\"98fbad9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3682a2 elementor-widget elementor-widget-text-editor\" data-id=\"b3682a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Bienvenue dans notre Foire Aux Questions ! Vous trouverez ici des r\u00e9ponses aux questions les plus fr\u00e9quemment pos\u00e9es sur nos bougies artisanales, nos services et notre boutique en ligne. Si vous ne trouvez pas la r\u00e9ponse \u00e0 votre question, n&rsquo;h\u00e9sitez pas \u00e0 nous contacter.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f3823e elementor-widget elementor-widget-elementskit-accordion\" data-id=\"9f3823e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"elementskit-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"ekit-wid-con\" >\n        <div class=\"elementskit-accordion accoedion-primary\" id=\"accordion-6ad956aea38a7\">\n\n            \n                <div class=\"elementskit-card active\">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-0-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-89862a66ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-89862a66ad956aea38a7\" aria-expanded=\"true\" aria-controls=\"Collapse-89862a66ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment sont fabriqu\u00e9es vos bougies ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-89862a66ad956aea38a7\" class=\" show collapse\" role=\"region\" aria-labelledby=\"primaryHeading-0-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nos bougies sont fabriqu\u00e9es \u00e0 la main dans notre atelier en France, en utilisant des cires 100% naturelles et des huiles parfum\u00e9es sans produits chimiques nocifs. Nous choisissons chaque ingr\u00e9dient avec soin pour garantir une combustion propre et une diffusion optimale du parfum.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-1-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-19a7f046ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-19a7f046ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-19a7f046ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels ingr\u00e9dients utilisez-vous pour vos bougies ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-19a7f046ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-1-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous utilisons de la cire v\u00e9g\u00e9tale naturelle, des m\u00e8ches en coton sans plomb, et des huiles parfum\u00e9es de haute qualit\u00e9, sans phtalates ni substances toxiques. Nous nous assurons que nos ingr\u00e9dients sont respectueux de l'environnement et s\u00fbrs pour votre maison.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-2-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-92c013d6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-92c013d6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-92c013d6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Quelle est la dur\u00e9e de combustion de vos bougies ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-92c013d6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-2-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>La dur\u00e9e de combustion d\u00e9pend de la taille de la bougie. En g\u00e9n\u00e9ral, nos bougies offrent entre 20 et 60 heures de combustion. Pour maximiser la dur\u00e9e de votre bougie, veillez \u00e0 laisser fondre toute la surface lors de la premi\u00e8re utilisation afin d'\u00e9viter la formation de tunnels.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-3-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-9acc5c76ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-9acc5c76ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-9acc5c76ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je passer commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-9acc5c76ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-3-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Vous pouvez passer commande directement sur notre site internet. Ajoutez les produits souhait\u00e9s \u00e0 votre panier, puis suivez les \u00e9tapes de validation de la commande. Une fois votre commande confirm\u00e9e, vous recevrez un e-mail de confirmation avec les d\u00e9tails de votre achat.\nVous pouvez \u00e9galement retrouver tous nos produits en boutique chez Le trottoir d'en face situ\u00e9 33 Rue de la vieille poissonnerie, Valenciennes, France<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-4-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-dfb2a9a6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-dfb2a9a6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-dfb2a9a6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Quels sont les d\u00e9lais de livraison ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-dfb2a9a6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-4-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Les d\u00e9lais de livraison varient en fonction de l'option choisie :<\/p>\n\n<ul>\n \t<li><strong>Livraison Standard<\/strong> : 5 \u00e0 7 jours ouvr\u00e9s.<\/li>\n \t<li><strong>Point Relais<\/strong> : 5 \u00e0 7 jours ouvr\u00e9s.<\/li>\n<\/ul>\nUne fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail avec un num\u00e9ro de suivi pour suivre l'acheminement de votre colis.                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-5-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-c8067136ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c8067136ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-c8067136ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Livrez-vous \u00e0 l&#039;international ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c8067136ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-5-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nous livrons dans plusieurs pays en Europe mais nous ne livrons pas encore \u00e0 l'international. Les frais de livraison sont calcul\u00e9s en fonction de la destination et sont indiqu\u00e9s au moment de la validation de la commande.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-6-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-3e8ed056ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-3e8ed056ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-3e8ed056ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Puis-je retourner ma commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-3e8ed056ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-6-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, vous disposez de 14 jours \u00e0 compter de la r\u00e9ception de votre commande pour exercer votre droit de r\u00e9tractation. Les produits doivent \u00eatre retourn\u00e9s non utilis\u00e9s, dans leur emballage d'origine. Pour les produits d\u00e9fectueux ou non conformes, vous avez 30 jours pour nous les renvoyer, et nous prendrons en charge les frais de retour.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-7-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-d586e5b6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-d586e5b6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-d586e5b6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Proposez-vous des bougies personnalis\u00e9es ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-d586e5b6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-7-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Oui, nous proposons des bougies personnalis\u00e9es pour des occasions sp\u00e9ciales, telles que des mariages, anniversaires, ou \u00e9v\u00e9nements d'entreprise. Pour toute demande de personnalisation, veuillez nous contacter directement par e-mail.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-8-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-c55430d6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-c55430d6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-c55430d6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment entretenir ma bougie pour une combustion optimale ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-c55430d6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-8-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Pour une combustion optimale, coupez la m\u00e8che \u00e0 environ 5 mm avant chaque utilisation. Assurez-vous de laisser fondre toute la surface de la bougie lors de la premi\u00e8re utilisation pour \u00e9viter la formation de tunnels. Ne laissez jamais une bougie allum\u00e9e sans surveillance et \u00e9loignez-la des courants d'air.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-9-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-1e9ee976ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-1e9ee976ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-1e9ee976ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Les bougies sont-elles s\u00fbres pour les personnes allergiques ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-1e9ee976ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-9-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Nos bougies sont fabriqu\u00e9es avec des ingr\u00e9dients naturels et des huiles parfum\u00e9es sans produits toxiques. Cependant, si vous avez des allergies ou des sensibilit\u00e9s particuli\u00e8res, nous vous recommandons de consulter la liste des ingr\u00e9dients et de faire un test dans une petite pi\u00e8ce avant une utilisation prolong\u00e9e.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-10-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-cb711dd6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-cb711dd6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-cb711dd6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je suivre ma commande ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-cb711dd6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-10-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Une fois votre commande exp\u00e9di\u00e9e, vous recevrez un e-mail avec un num\u00e9ro de suivi qui vous permettra de suivre l'acheminement de votre colis. Vous pouvez \u00e9galement suivre votre commande en vous connectant \u00e0 votre compte sur notre site internet.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                \n                <div class=\"elementskit-card \">\n                    <div class=\"elementskit-card-header\" id=\"primaryHeading-11-9f3823e\" role=\"heading\" aria-level=\"3\">\n                        <a href=\"#collapse-6df3e4c6ad956aea38a7\" class=\"ekit-accordion--toggler elementskit-btn-link collapsed\" role=\"button\" data-ekit-toggle=\"collapse\" data-target=\"#Collapse-6df3e4c6ad956aea38a7\" aria-expanded=\"false\" aria-controls=\"Collapse-6df3e4c6ad956aea38a7\">\n                            \n                            <span class=\"ekit-accordion-title\">Comment puis-je vous contacter ?<\/span>\n\n                            \n                                <div class=\"ekit_accordion_icon_group\">\n                                    <div class=\"ekit_accordion_normal_icon\">\n                                        <!-- Normal Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-down-arrow1\"><\/i>                                    <\/div>\n\n                                    <div class=\"ekit_accordion_active_icon\">\n                                        <!-- Active Icon -->\n\t\t\t\t\t\t\t\t\t\t<i class=\"icon icon-up-arrow\"><\/i>                                    <\/div>\n                                <\/div>\n\n                            \n                                                    <\/a>\n                    <\/div>\n\n                    <div id=\"Collapse-6df3e4c6ad956aea38a7\" class=\" collapse\" role=\"region\" aria-labelledby=\"primaryHeading-11-9f3823e\" data-parent=\"#accordion-6ad956aea38a7\">\n\n                        <div class=\"elementskit-card-body ekit-accordion--content\">\n                            <p>Si vous avez des questions ou des pr\u00e9occupations, vous pouvez nous contacter par e-mail \u00e0 [adresse e-mail]. Nous nous effor\u00e7ons de r\u00e9pondre \u00e0 toutes les demandes dans les 24 heures ouvr\u00e9es.<\/p>                        <\/div>\n\n                    <\/div>\n\n                <\/div><!-- .elementskit-card END -->\n\n                                        <\/div>\n    <\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4aab9a8 e-flex e-con-boxed e-con e-parent\" data-id=\"4aab9a8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fb75cba elementor-widget__width-inherit elementor-widget elementor-widget-text-editor\" data-id=\"fb75cba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\">Merci d&rsquo;avoir choisi Carrousel de Kate pour apporter un peu de magie et de chaleur \u00e0 votre maison !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Foire aux questions (FAQ) Bienvenue dans notre Foire Aux Questions ! 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